Mr & Mrs M.
"I am pleased to return your questionnaire, however this does not adequately cover the high level of service that we have received from you personally, for which we wish to compliment you. We must especially thank you for the superb service that we have received since first contacting you to list our property. You have always kept us up to date with details of viewings which was important due to our distance from York. You were able to quickly effect a sale after three other York estate agents had been unsuccessful. Thank you for all your help and we would be pleased to recommend you."